Your order is shipped out within two days of your order confirmation. Shipping times and rates vary on selection at checkout, ranging from 2 - 7 days. Express shipping options are available.

After you complete your purchase, you will receive a confirmation email and the tracking number for your order once it has been dispatched.

We take customer satisfaction seriously. Our number one priority is to provide all of our customers with excellent service end to end. If for any reason you are dissatisfied, we will gladly issue a full refund, or exchange for items returned within 30 days of delivery. Please refer to our Refund Policy for further details on how to process your return. All returns must be accompanied by its original packaging and unaltered, unworn, and in resellable condition to qualify for a refund. Items received after 30 days will not be accepted for return or exchange. We are not responsible for any personal items accidentally returned to BEHXLD. Email hello@behxld.com to make a return.

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

Yes, we ship worldwide.

Yes, all of our pieces are authentic and true to their description. We offer 316L Stainless Steel and 18K Gold-Plated Please refer to our Materials & Pricing page for more information.

Please send an email to hello@behxld.com with your order number and any questions you may have.

Our pieces are crafted to last. They are tarnish/fade resistant. Please refer to our Materials & Pricing page for more information.

Genuine BEHXLD pieces can only be bought from www.behxld.com. There are many imitators, however, we encourage you to be careful of any website which may look the same but are in fact scam websites. Be wary of:

1. Much lower prices. This indicates a low-quality material and/or plating finish which will significantly affected the longevity and quality of the item.

2. Very long delivery times. This indicates the company is dropshipping which will leave you waiting for months to receive your item directly from a factory.

3. Unclear return policies. Dropshipping websites make it very difficult to return your item and will often request that you return it to China which can be costly and risky.